Introduction

This module will enable participants to understand how organizations develop, manage and plan design processes to support policy and strategy and fully satisfy, and generate increasing value for customers and other stakeholders. It uses the design for six sigma methodology as an approach to design for excellence. In particular it focuses on the management and reduction of risk as well as capturing customer requirements. It also considers all the factors affecting excellence in design.

Learning objectives

Upon successful completion participants will be able to:

Syllabus

Assessment

4000 words PMA (70% weighting) plus in module exercise assessment and reflective writing (30% weighting)

Duration

Two weeks, including 17.5 hours of lectures and 16.5hours of practical class/workshops

Duration

5 days

Assessment

In-module and post-module assignments