Project Charter
A charter is an agreement between the leadership team and the project team about what is expected in the project.
A charter should include:
Problem Statement | Describes the current situation and the problems or challenges that customers (internal and external) experience. |
Opportunity Statement | Describes the market opportunity that the new product/service/process would address and the potential financial opportunity to which it could lead. |
Importance | Why this project now! |
Expectations/Deliverables | Define what needs to be designed, but does not specifically describe the product, process, or service which is yet to be developed. |
Scope | Define the boundaries of the project. |
Schedule | Provide details of the timing of actions, milestones, deliverables and reviews as well as the start date and end date. |
Team Resources | Identifies team members and technical experts describing roles and responsibilities on the project. |
Business case | Financial justification for the project. |