Haluk Demirkan

Haluk Demirkan
Milgard Endowed Professor of Service Innovation & Business Analytics and Founder & Director of Master of Science & Center for Business Analytics
Milgard School of Business, University of Washington Tacoma

Haluk is an innovation and analytics evangelist, maestro, data gig, recognised leader, experienced practitioner, awarded consultant, accomplished scholar, active applied researcher and cross-disciplinary teacher, , effective mentor, invited speaker, productive author and professional student. His achievements brought him a global leadership and reputation in analytics, service innovation and digital transformation with cognitive computing, and service-oriented technology and management. He has almost 20 years professional experience advising more than 40 Fortune 500 companies like IBM, GE, Cisco, HP, Intel, American Express and others in maximizing the return on companies’ resources by effectively implementing strategic data, analytics, cognitive and service transformation solutions. In 2014, he was ranked 5th in Top-100 World-wide Researchers by the Association for Information Systems sanctioned rankings. He also received four IBM Faculty Research Awards as a result of his analytics and cognitive business models research. He received a B.S. in Mechanical Engineering from Istanbul Technical University, a M.E. and P.E. in Industrial and Systems Engineering and a Ph.D. in Information Systems and Operations Management from the University of Florida.

Research Interests: Business Analytics, Service Innovation, Internet of Things, Operations Management, Information Systems, Digital Innovation, Digital Transformation

Ola Hendfridsson

Ola Henfridsson
Professor of Information Systems and Management
Warwick Business School, University of Warwick

Presentation: Platform Generativity and the Impact of Endorsements

Ola's research interests relate to the transformative potential of digital technology as it pervades modern business and entrepreneurship. He has worked and consulted with leading companies such as General Motors, Mecel, Volvo Cars, Volvo Trucks, and many more. Ola is a visiting professor at the Swedish Center for Digital Innovation at University of Gothenburg, and is also an external expert for the Information Systems and Innovation Group, Department of Management at the London School of Economics. He was a runner-up for the Warwick University 2015 "Outstanding Contribution to Research Excellence" award, and received a Warwick Business School award for "Outstanding Contribution to Research" in 2016-2017.

Ola's research has been published in world-elite journals such as Information Systems Research, MIS Quarterly, and Organization Science. He is a Senior Editor of Information Systems Research (2015-2018) and Journal of Information Technology. He is a former Associate Editor (2006-2008) and Senior Editor (2008-2011) of the MIS Quarterly.

Research Interests: Digital innovation and entrepreneurship, platforms, and technology management


Irene CL Ng
Professor of Marketing and Service Systems and Director of the International Institute of Product and Service Innovation
WMG, University of Warwick

Presentation: The Market for Person-controlled personal data with the HAT (Hub-of- all-Things)

A business (IO) economist through her doctoral training, Irene’s research lies in the trans‐disciplinary understanding of value and new business models. She has received global recognition for her work including several ESRC fellowship appointments, and is currently an ESRC/InnovateUK Innovation Caucus Thought Leader. Irene has been involved in several government‐funded research projects in the digital economy; she is currently PI of the EPSRC-funded HAT Living Labs/CONTRIVE project. She was PI of the £ 1.2m RCUK-funded HAT project,and a Co‐I on the £1.5m RCUK NEMODE Network+ project. Irene has published numerous articles in the domain of management, marketing, engineering, information systems, economics, education and sociology and is the author of the highly-acclaimed Value and Worth: Creating New Markets in the Digital Economy, published by Cambridge University Press. An entrepreneur and academic, Irene is passionate about the link between practice and research, and advises digital business startups.

Research Interests: Personal data, Internet-of-Things, the digital economy trans-disciplinary understanding of value; creating, designing, pricing, contracting and innovating based on value, embedded within new economic and business models of complex service systems