Scenario

You have been asked to clear the cookies in Internet Explorer to fix a problem with logging into my.wbs.

Procedure (quick version)

This procedure is very simple but will delete all your cookies. The only negative effect is that your computer will ‘forget’ any saved usernames and passwords and hence you will have to log back in to certain websites that store information about you. If this is too inconvenient then you can follow the longer procedure given below.

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Procedure (advanced version)

 delete-cookies-4

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If you have any comments/questions about this tip sheet please send them to help@wbs.ac.uk