The Students’ Union Student Submission to the QAA , prepared for Institutional Audit in 2004, provides some useful observations on student views on the importance of effective feedback and underlines the need for guidance from the University on the provision of feedback to students:

Many students felt that they did not receive enough insight from their tutors on where they perhaps went wrong and could improve on their next assignment . . . It was felt that some students did not feel adequately informed about the expectations of their course, especially the requirements they needed to achieve each degree classification.

This guidance is not intended to be prescriptive; the considerable diversity in teaching, learning and assessment methods across the University provides a compelling rationale for the adoption of appropriate local practices by departments. Nevertheless, it intends to provide information on desirable practice and disseminate exemplars for the benefit of staff and students.

The QAA View
Delivery of Feedback
Feedback on Examinations
Timeliness of Feedback
Liaison With the Rest of the University and Other Professional Bodies
Clarity and Quality
Data Protection, Confidentiality and Feedback